We are human. It is bound to happen in life that each of us will make a mistake that will in some way hurt another person. Once we realize it has been an error on our part that has caused the damage if there is any hope to repair it an apology and amends need to be made. Saying you are sorry and actively meaning it, having learned from the situation, are two entirely different things. What’s the difference? It isn’t all that difficult to utter the words “I’m sorry” for most people. The problem becomes when, though they do feel regret in hurting you, they often times … [Read more...]